Legal & Policy
Your personal data belongs to you. This Privacy Policy explains exactly what information okjl collects, why we collect it, how we keep it safe, and what rights you have as a player in the Philippines. We keep things plain and straightforward — no legal jargon overload.
Your data is encrypted and stored on protected servers.
We never sell your personal information to third parties.
Access, correct, or delete your data at any time.
We follow the Data Privacy Act of 2012 (RA 10173).
okjl is an online entertainment platform operating for players in the Philippines. When you register an account, place a bet, or contact our support team, you are sharing personal information with us. This Privacy Policy tells you how we handle that information responsibly and in line with the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about this policy, you can reach us at [email protected]. We are committed to being transparent about our data practices at every step.
We collect only the information we genuinely need to operate the platform and keep it safe. This includes:
We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. You are never required to share information that is not directly relevant to your account or a transaction you have initiated.
Every piece of data we collect has a specific, legitimate purpose. We use your information to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity as required by Philippine law, and detect fraudulent or suspicious activity. We also use usage data to improve the platform experience — for example, to understand which games are most popular among players in the Philippines and to fix technical issues faster. If you have opted in to marketing communications, we may send you information about promotions available on the Promotion page. You can opt out of marketing messages at any time by contacting support or updating your account preferences. We will never use your data for any purpose that is incompatible with the reasons listed in this policy.
Under the Data Privacy Act of 2012, okjl processes your personal data on the following legal grounds. First, processing is necessary to perform the contract between you and okjl — without your registration data, we cannot create or maintain your account. Second, we are required by Philippine law to collect and retain certain data for anti-money laundering, know-your-customer, and responsible gaming compliance purposes. Third, where you have given us explicit consent — for example, to receive promotional emails — we process your data on that basis, and you may withdraw consent at any time. Finally, we may process data where we have a legitimate interest in doing so, such as improving platform security and preventing fraud, provided that interest does not override your rights.
okjl does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your information only in the following limited circumstances. We work with trusted service providers — such as payment processors and identity verification partners — who handle data strictly on our behalf and under binding data processing agreements. We may disclose information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. If okjl undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. All third parties who receive your data are required to maintain the same standard of protection that okjl applies.
The okjl platform uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the site. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand aggregate usage patterns — these do not identify you personally. You can manage non-essential cookies through your browser settings at any time. Disabling certain cookies may affect some platform features, such as staying logged in between sessions. We do not use third-party advertising cookies or share cookie data with ad networks.
We keep your personal data for as long as your account is active and for a period afterwards as required by Philippine law. Transaction records and identity verification documents are retained for a minimum of five years following account closure, in line with anti-money laundering regulations. Support communications are kept for up to two years. When data is no longer needed and the retention period has expired, it is securely deleted or anonymised. If you request account closure, we will begin the deletion process for data that is not subject to a legal retention requirement within 30 days of your request being confirmed.
As a data subject under Philippine law, you have the right to be informed about how your data is used — which is the purpose of this policy. You also have the right to access a copy of the personal data we hold about you, to correct any inaccurate information, and to request deletion of data that is no longer necessary for the purposes it was collected. You have the right to object to processing based on legitimate interests and to withdraw consent for marketing communications at any time. To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified requests within 15 business days. If you believe your rights have not been respected, you may lodge a complaint with the National Privacy Commission of the Philippines.
okjl takes the security of your personal information seriously. We use industry-standard encryption for data in transit and at rest, restrict access to personal data to authorised personnel only, and conduct regular security reviews of our systems. Passwords are stored using one-way hashing and are never visible to our staff. In the event of a data breach that is likely to affect your rights, we will notify you and the National Privacy Commission within the timeframes required by law. While we take every reasonable precaution, no online platform can guarantee absolute security — we encourage you to use a strong, unique password for your okjl account and to keep your login credentials confidential.
The okjl platform is strictly for players aged 21 and above in the Philippines. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has registered an account, we will immediately close the account, void any transactions, and delete the associated personal data. If you believe a minor has accessed the platform, please contact us at [email protected] so we can investigate and act promptly. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.
okjl may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will post the updated policy on this page with a revised "Last updated" date and, where appropriate, notify registered players by email. Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically. If you have questions about any changes, our support team is available at [email protected].
Quick Answers
Yes. Under the Data Privacy Act of 2012, you have the right to access the personal data okjl holds about you. To make a request, simply email [email protected] with the subject line "Data Access Request" and include your registered email address and a brief description of the information you are looking for. We will verify your identity before releasing any data to protect against unauthorised access. Once verified, we will provide a summary of your data within 15 business days. There is no fee for a standard access request. If your request is complex or involves a large volume of data, we may need additional time and will let you know.
okjl does not sell or rent your personal data to any third party. We share data only with service providers who help us operate the platform — such as payment processors and identity verification partners — and only under strict data processing agreements that require them to protect your information. We may also share data with Philippine regulatory or law enforcement authorities when legally required. All sharing is limited to what is necessary for the specific purpose. If you have concerns about a particular type of data sharing, you are welcome to contact our support team for clarification.
You can opt out of marketing communications from okjl at any time. The easiest way is to click the unsubscribe link included at the bottom of every marketing email we send. Alternatively, you can contact our support team at [email protected] and request to be removed from our marketing list. Opting out of marketing emails will not affect transactional messages — you will still receive important account notifications such as deposit confirmations, withdrawal updates, and security alerts. Changes to your marketing preferences are usually processed within 5 business days. You can also review your communication preferences directly from your account settings once logged in.
When you close your okjl account, we begin the process of deleting or anonymising personal data that is no longer needed. However, certain data — particularly transaction records and identity verification documents — must be retained for a minimum of five years under Philippine anti-money laundering regulations. This retention is a legal requirement and is not something we can waive. Once the applicable retention period expires, your data is securely and permanently deleted. If you would like to know exactly what data we are retaining after account closure and why, you can contact [email protected] and we will provide a clear explanation.
Our support team is here to help. If you want to access, correct, or delete your data — or just have a question about how we handle your information — get in touch or check the FAQ for quick answers.